Call: 877.636.4978

How to Order

How to Order from ESI BIO


Ordering Online - 4 Quick Steps

      1. Create an account by clicking the Create An Account button at the top of the website.
      2. Browse the ESI BIO catalog and add products to your shopping cart.
      3. When you're ready to check-out, click the Cart button.
      Shipping and tax estimates are calculated at check-out. Please remember to check the tax exempt option when registering for an account if your institution qualifies.
      4. Pay online by PO or credit card.

By Phone / Fax

Toll-free: 877-636-4978
Telephone: 510-521-3390
Fax orders: 510-648-3255

Customer Service Email

Technical Support Email

Ariba network


Using a Purchase Order

Please note that ESI BIO ships direct worldwide. If you are using a purchase order or have any questions at anytime, please contact our Customer Service team at:

Telephone: 510-521-3390

Please include the following information on your purchase order or correspondence:

  • Purchase order number
  • Shipping address
  • Billing address
  • Catalog number and description
  • Name and phone number of purchasing agent
  • Name and phone number of end user
  • Quotation number (if applicable)
  • Vendor name (BioTime, Inc.)
  • Vendor address:

BioTime, Inc.
1301 Harbor Bay Parkway, Suite 100
Alameda, CA 94502
or the remit to address located on your invoice

  • Signature of authorized representative and date
  • Standard payment terms are net 30 days
  • Email PO to or by fax at 510.648.3255